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Sri Mutiara Hotel Seremban, Seremban

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Check-in
04Apr2025Select date
Check-out
05Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

134 Jalan Toman 6, Kemayan Square, Seremban, Malaysia, 70200
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Getting around

A list of all available modes of transport

City Centre
Seremban 1.9 km
Airports
Kuala Lumpur International (KUL) 46.8 km
Batu Berendam (MKZ) 80.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • On-site car park
  • Off-site car park
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Currency exchange
  • Fire extinguishers

Services

  • Housekeeping
  • Laundry
  • Shops/Commercial services

Spa & Leisure

  • Leisure/ TV room
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Location

134 Jalan Toman 6, Kemayan Square, Seremban, Malaysia, 70200
Map view
134 Jalan Toman 6, Kemayan Square, Seremban, Malaysia, 70200
Nearby
Mall
Palm Mall
550 m
Museum
Negeri Sembilan State Mosque
550 m
Mall
Seremban Gateway
550 m
Restaurants
Subway
230 m
Jalan Tioman 1 GSC Palm Mall
Restoran Haji Tapah
270 m
63 Jalan Toman 4 Kemayan Square Seremban
Kluang
960 m
No. Lot Ug 33 & 34 Palm Mall
Restoran Sate R&K
1.8 km
Lebuhraya Seremban - Bakit Nenas

Reviews and Ratings

Feedback from previous guests about their experience.
44%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
8.2
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 10 reviews
5.9
5.9/10 based on 83 reviews
Bruce
United States, January  2025
5.0/10

I was really disappointed with my stay at this hotel. While the location is convenient with plenty of restaurants nearby and close to the mall, the rooms and overall service have a lot of room for improvement. I encountered issues with the cleanliness and maintenance of my room, and the staff didn’t seem very engaged. All in all, I wouldn't recommend this place unless you're really in a pinch.

Rooms
5.0
The room I stayed in was cramped and lacked basic amenities such as a window and smoke alarm, making it feel like I was confined in a cell. I had to pay extra to upgrade to a room on a higher floor with a window.
Service
5.0
The service was quite poor; the clerks rarely looked up from their phones, and the male receptionist was rude and unhelpful.
Location
8.0
The hotel is in a strategic location with many eateries and a mall nearby, which is the only positive aspect of my stay.
Dining
Facilities
5.0
The facilities left much to be desired, with dirty towels, blocked drainage, and a generally unkempt environment.
Lily
United Kingdom, December  2024
5.0/10

I stayed at this hotel for a business trip, drawn in by its location next to the mall, but I left quite disappointed. I had to deal with an uncomfortable room with no windows initially, which made me feel trapped. While the location is convenient, the room conditions and rude service really lowered the experience for me. On the upside, there were complimentary water bottles and a few eateries nearby, but I can't overlook the numerous issues I faced during my stay.

Rooms
5.0
The room was a nightmare, especially the one without windows; it felt like a prison cell. The upgraded room was only slightly better, with stains and dirty sheets.
Service
5.0
The service was lacking significantly, with unhelpful receptionists who seemed uninterested in assisting guests.
Location
8.0
The hotel is conveniently located next to a shopping mall and restaurants, which is its biggest advantage.
Dining
Facilities
5.0
Facilities were subpar, with poorly maintained areas; the towels and room cleanliness left a lot to be desired.
Jordan
United States, December  2024
6.6/10

The hotel is conveniently located near a shopping mall and various eateries, with spacious rooms and a polite staff. However, the cleanliness is an issue, as I encountered a small washing basin, a dirty toilet bowl, and dusty furniture throughout my stay.

Rooms
6.0
The rooms were spacious, but cleanliness left much to be desired; I found dust on the furniture and walls.
Service
6.0
The staff was polite, but service was inconsistent, and housekeeping could improve their standards.
Location
9.0
The hotel's location is fantastic for those wanting easy access to shopping and dining options nearby.
Dining
Facilities
5.0
Facilities were basic, and maintenance appears to be lacking with issues like water drainage in the air conditioner.
Barbara
United States, November  2024
6.0/10

My stay at this hotel was a bit of a mixed bag. The location was really strategic, with a shopping mall and plenty of eateries nearby, which I loved. However, the cleanliness left a lot to be desired, with dust and dirt evident in various places. Also, the bathroom situation was pretty frustrating, especially with a small washing basin that splashed water everywhere. While the staff were polite, overall, the experience was overshadowed by the cleanliness issues.

Rooms
The room I stayed in was spacious, which was a plus, but it was not cleaned well with dust in the corners and on the furniture. Rating: 5
Service
The staff were polite, but it felt like the cleaning crew didn't do their job properly. Rating: 6
Location
The hotel's location next to the shopping mall and numerous restaurants was incredibly convenient. Rating: 9
Dining
Facilities
Unfortunately, there was a lot of dust on the furniture and floor, making the overall feel less comfortable. Rating: 4
Denis
United Kingdom, October  2024
5.0/10

My stay at this hotel was a rollercoaster. The location is fantastic, right next to a mall and plenty of restaurants. However, my experience with the rooms and service was disappointing. I had to deal with dirty sheets and rude staff, which really put a damper on my trip. While I appreciated the two complimentary bottles of water, the overall state of cleanliness and service left much to be desired.

Rooms
5.0
My first room was a sad, windowless box that felt more like a prison cell than a hotel room. After paying for an upgrade, the second room was a bit larger but still had dirty sheets and blockages from the air conditioning unit.
Service
5.0
The service was far from ideal. The receptionists were often distracted and unhelpful, which added to my frustration.
Location
9.0
The hotel is strategically located near a mall and numerous eateries, which is a major plus point.
Dining
Facilities
5.0
Facilities like the air conditioning were poorly maintained, with drainage issues that caused condensation on the floor. Overall, the facilities did not meet expectations.
Sophia
United Kingdom, October  2024
5.0/10

I had high hopes for this hotel due to its convenient location near a mall and eateries. While the room I ended up in was spacious, the overall cleanliness left much to be desired. The service was frustrating at times, especially with rude staff and unclear pricing. If you're looking for a comfortable stay, you might want to consider other options, as the conditions I faced were quite disappointing.

Rooms
5.0
The room I initially got was essentially a prison cell without a window, but I eventually upgraded to a slightly larger room with a window. Unfortunately, it was also not very clean, with dirty bed sheets and a faint cigarette smell.
Service
5.0
The service was less than acceptable, with the reception staff often seeming uninterested and rude. It felt like they were more focused on their phones than on assisting guests.
Location
8.0
The location is convenient, right next to a mall and surrounded by restaurants, which is definitely a plus.
Dining
Facilities
5.0
Facilities were lacking as well; I noticed blocked drainage from the air conditioner and generally poor maintenance.
Alice
United States, September  2024
5.0/10

I had a disappointing experience at this hotel, starting with an uncomfortable room that felt like a prison cell, lacking basic amenities like a window and smoke alarm. The location is great, being close to various restaurants and a mall, but the cleanliness and overall service left much to be desired. The check-in process was frustrating, and I felt overcharged for an upgrade that should have been more reasonably priced. While the complimentary water was a small plus, the rest of the stay was marred by dirty towels and rude staff.

Rooms
5.0
The room I initially received was dark and had no window, resembling a prison cell. After paying for an upgrade, the new room was slightly larger but still felt unclean.
Service
5.0
The service was lacking; the reception staff were often absorbed in their phones and not attentive to guests. I felt that the front desk clerk was rude and unhelpful.
Location
8.0
The hotel has a strategic location next to a shopping mall and various eateries, making it convenient for dining options.
Dining
Facilities
5.0
Facilities seemed poorly maintained, with blockages in the air conditioning drainage and inadequate cleanliness throughout.
Leo
United Kingdom, September  2024
5.0/10

I had a rough experience during my stay, primarily due to the room conditions and service. The hotel's location is convenient, right by a shopping mall with plenty of eateries. However, the state of the rooms and the attitude of the staff left much to be desired. Although there were some redeeming qualities like complimentary water, the discomfort and unpleasantness overshadowed the positives.

Rooms
5.0
The room I was initially assigned had no windows and felt like being in a prison cell, lacking basic safety features. I had to pay extra to upgrade to a slightly better room, which wasn't much bigger but at least had a window.
Service
5.0
The service was disappointing; the front desk staff were often unengaged and unhelpful. When I tried to address issues, they seemed indifferent and more focused on their phones.
Location
8.0
The location is definitely a plus, right near a bustling shopping mall with various dining options.
Dining
Facilities
5.0
Facilities were lacking, with several maintenance issues, such as a broken drainage system and poor cleanliness.
Oliver
United Kingdom, August  2024
5.0/10

I had a rather disappointing experience at this hotel. While the location is great with plenty of restaurants around, the room I started in felt more like a prison cell than a comfortable stay. The service was lacking, and I had to pay extra for a basic room upgrade. The cleanliness of the space was also quite questionable, impacting my overall stay.

Rooms
5.0
The initial room was dark, had no windows, and was not clean. After upgrading, the conditions improved slightly, but I wouldn’t call it pleasant.
Service
5.0
The service was not up to par; the receptionists seemed disinterested, and the male clerk was rude during my check-in process.
Location
8.0
The hotel is strategically placed next to a mall and several eateries, which is definitely a plus.
Dining
Facilities
5.0
Facilities could use serious attention; things like the air conditioning maintenance seemed overlooked, leading to leakage, and general tidiness was poor.
Brian
United States, July  2024
5.0/10

I chose this hotel for its location near the mall, but the experience was far from what I expected. While the area is surrounded by various restaurants and shops, the room situation and overall maintenance left a lot to be desired. The clerks at the front desk seemed indifferent to guest concerns, and the room quality was disappointing. It's hard to ignore the issues like the dirty towels and poor amenities, which significantly impacted my stay.

Rooms
5.0
I was assigned a room with no window that felt more like a prison cell than a guest room. After paying extra to upgrade, I found my new room to have minimal improvements and issues like cigarette smoke in the air.
Service
5.0
The service at the front desk was lacking; the clerks were often more focused on their phones than attending to guests, and I felt like just another number when I had concerns.
Location
8.0
The location is quite strategic with a mall and many eateries nearby, which is a positive aspect of the hotel.
Dining
Facilities
5.0
Basic facilities are available, but they are poorly maintained, contributing to an overall uncomfortable experience.
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Rooms and Guests2 Guests, 1 Room